IF YOU PLACE YOUR ORDER BEFORE 10 AM EST MONDAY THRU FRIDAY, IT WILL LIKELY SHIP THE SAME DAY.
PLEASE UNDERSTAND, SALE ITEMS AND SPECIAL PROMOTIONS MAY TAKE A LITTLE LONGER TO SHIP OUT.
We ship all products other than vape carts via USPS
Vape products will be shipped FedEx with adult signature (21+)
ALL SHIPPING TIMES ARE ESTIMATED AND NOT GUARANTEED. ALL SHIPPING FEES ARE NON-REFUNDABLE.
If you have been issued a tracking number, the order was shipped out. If it was not scanned by USPS or FedEx as picked up, this is a known issue where it does not scan until it reaches the distribution center in your city.
If your order does not deliver and it is returned to sender, the 20% restocking fee and shipping fee is non-refundable.
If after placing an order, you realize you have entered your address incorrectly, please reach out to live chat to get this corrected ASAP. We cannot guarantee that the address can be corrected because it automatically goes to our fulfillment center and starts processing. PLEASE ALWAYS DOUBLE CHECK YOUR ADDRESS BEFORE COMPLETING YOUR ORDER. IF YOU LIVE IN AN APARTMENT, SUITE, OR LOT, THIS MUST MUST MUST BE INCLUDED OR IT WILL GET SENT BACK TO US..
Please also understand that if your order does ship to the wrong address and gets returned to us, it will be your responsibility to cover shipping the item again. If you wish to receive a refund instead, you are subject to a 20% restocking fee.